PEBCAK
Synonyms
PBCAK
PBKAC
PEBKAC
PICNIC
(Or "PEBKAC", "PBCAK", "PBKAC") Tech support shorthand for "Problem (Exists) between Chair and Keyboard".
An alternative is "PICNIC" - "Problem In Chair, Not In Computer".
An acronym commonly used by helpdesk technicians to indicate that a problem is due to the user rather than the system.